FREQUENTLY ASKED QUESTIONS

Beginning your journey to better gut health

FAQS

How Salvo Health works

What conditions does Salvo Health treat?

Salvo Health has designed a virtual clinic experience to help patients with chronic gut issues and conditions including IBS, Celiac disease, GERD, Dyspepsia, and SIBO. You can see a list of symptoms associated with these conditions here. If you’re uncertain as to whether you live with a chronic gut issue or condition, or you haven’t been diagnosed but experience symptoms associated with a chronic gut condition, Salvo Health can provide you with access to advanced diagnostics and prescriptions to get started on your gut health journey.

What’s included in a Salvo Health Membership?

When you sign up for a Salvo Health Membership, each member receives access to a Care Team, including a board-certified doctor, a board-certified health coach, and other care coordinators. Your Care Team will design a customized Care Plan, which may include diagnostic tests, prescriptions and nutraceuticals, gut-friendly food plans, brain-gut exercises, and new approaches to sleep and stress. Members will hear from their health coaches and gastro specialists regularly and can message the care team anytime.

Fill out an intake form to regain control of your gut.

Who is on my care team?

Your coordinated care team will include a board-certified gastro specialist, and a board-certified health coach. The Care Team, with guidance from gut-specialist psychologists, nutritionists, and microbiome experts, will design your custom Care Plan, and connect with you async via chat to keep you on track.

Can I choose my gastro specialist or my health coach?

Based on your Salvo Health intake form, you’re assigned a board-certified gastro specialist and a board-certified health coach who have the best experience to help you on your gut health journey. If you have questions for or about your board-certified gastro specialist and board-certified health coach, you can contact Member Support.

What is a health coach?

Your health coach will be your partner in the process of implementing your Care Plan and adapting your daily habits to support better gut health. They are your source of support as you pursue the life and health you really want!

Should I ask my doctor before using Salvo Health?

Salvo Health can provide you with access to advanced diagnostics, and connect you with gastro specialists to get started on your gut health journey. You can share with your PCP that you are seeing a gastro specialist through Salvo Health. For worsening or severe symptoms, it is always best to seek out local in-person care while continuing to use your Salvo membership. In the event of a true emergency, call 911 or seek immediate in-person care as well.

Can I use Salvo Health instead of a specialist or doctor?

Salvo Health will provide specialty care for your gastro concerns, but is not a substitute for a primary care doctor. You will still need to see your PCP for routine exams and for any concerns which are outside of your gastro symptoms. For worsening or severe symptoms, it is always best to seek out local in-person care while continuing to use your Salvo membership. In the event of a true emergency, call 911 or seek immediate in-person care as well.

FAQS

Signing up for Salvo Health, Step by Step

How to sign up for a Salvo Health Membership

If you’re interested in signing up for a Salvo Health Membership, please start by filling out this intake form regarding your symptoms and experiences. This will better help us understand your current condition, and what you need from your membership.

How much does a Salvo Health Membership cost?

When you sign up for a Salvo Health Membership, you gain access to continuous care, including guidance and a care plan from a dedicated health coach and gastro specialists for $127/mo.

While Salvo Health can connect you to advanced diagnostic testing and help with prescriptions, costs for diagnostic testing, prescriptions, and any additional supplements are additive and not included in the price above.

Does Salvo Health work with my insurance provider?

Your Salvo Health Membership fee can not be paid by an insurance carrier, but Salvo Health does accept funds from FSA and HSA. Diagnostic testing and prescriptions could be eligible for insurance coverage depending on your carrier, but supplements are not.

Does Salvo Health include diagnostics and prescriptions?

Salvo Health partners with medical providers to get you access to diagnostic testing, which can be arranged with your provider through the Salvo Health app. You can also view the results of testing, and order prescriptions to a conveniently-located pharmacy through the Salvo Health app.

Where is Salvo Health available?

Salvo Health is available in Florida, Ohio, Virginia, and New York, and we’re adding more states to that list. Go ahead and sign up, and we'll get you started once approved in your state.

Why does the intake form require personal information?

Our providers have designed the comprehensive intake process to get all the information they need to help heal your gut. The intake form will give our gastro specialists and health coaches the answers they need to form your Care Team and design a personalized Care Plan, so you can successfully start your journey with Salvo Health.