Frequently Asked Questions

Beginning your journey to better gut health

How Salvo Health Works

How long do I have to use the app to feel better? What is your cancellation policy?

When you sign up for a Salvo Health Membership, you will fill out an intake form that will help us form your Care Team. Once you’ve been assigned a Care Team, they will design a customized Care Plan that will guide you on your gut health journey. The Care Plan is designed to give you immediate access to diagnostics and testing, as well as help you reshape your daily routine around nutrition, sleep, and movement. Many members begin feeling relief within weeks during their Salvo Health journey.

You can pay for your membership month by month and can cancel your membership at any time.

Who is on my Care Team?

Your coordinated Care Team will include a board-certified doctor, and a board-certified behavioral health coach, and a Care Navigator. The Care Team, with guidance from gastro specialists, psychologists, nutritionists, and microbiome experts, will design your custom Health Care Plan, and connect with you via messenger to keep you on track. 

Can I choose my doctor or my health coach?

Based on your Salvo Health intake form, you’re assigned a board-certified doctor and a board-certified Behavioral Health Coach who have the best experience to help you on your gut health journey. If you have questions for or about your board-certified doctor and board-certified health coach, you can contact Member Support. 

What conditions does Salvo Health treat?

Salvo Health has designed a virtual clinic experience to help patients with chronic gut issues and conditions including IBS, Celiac disease, GERD, Dyspepsia, and SIBO. If you’re uncertain as to whether you live with a chronic gut issue or condition, or you haven’t been diagnosed but experience symptoms associated with a chronic gut condition, Salvo Health can provide you with access to advanced diagnostics and prescriptions to get started on your gut health journey. 

What’s included in a Salvo Health membership?

When you sign up for a Salvo Health Membership, each member receives access to a Care Team, including a board-certified doctor, a board-certified health coach, and other care coordinators. Your Care Team will design a customized Care Plan, which may include diagnostic tests, prescriptions and nutraceuticals, gut-friendly food plans, brain-gut exercises, and new approaches to sleep and stress. Members will hear from their health coaches and gastro specialists regularly and can message the care team anytime.

What is a Behavioral Health Coach?

Your Behavioral Health Coach will be your partner in the process of implementing your Care Plan and adopting daily habits to support better gut health. They are your source of support as you pursue the life and health you really want!

Should I ask my doctor before using Salvo Health?

Salvo Health can provide you with access to advanced diagnostics, and connect you with gastro specialists to get started on your gut health journey. You can share with your PCP that you are seeing a gastro specialist through Salvo Health. For worsening or severe symptoms, it is always best to seek out local in-person care while continuing to use your Salvo membership. In the event of a true emergency, call 911 or seek immediate in-person care as well.

Signing Up for Salvo Health,
Step by Step

How to sign up for a Salvo Health membership

If you’re interested in signing up for a Salvo Health Membership, please start by filling out this intake form regarding your symptoms and experiences. This will better help us understand your current condition, and what you need from your membership.

How much does Salvo Health cost?

When you sign up for a Salvo Health Membership, you gain access to continuous care, including guidance and a care plan from a dedicated health coach and  doctors for $79/mo. 

While Salvo Health can connect you to advanced diagnostic testing and help with prescriptions, costs for diagnostic testing, prescriptions, and any additional supplements are additive and not included in the price above.

Where is Salvo Health available?

Salvo Health is currently available in Alabama, California, Colorado, Connecticut, Florida., Hawaii, Iowa, Illinois, Nebraska, Nevada, New Mexico, New Jersey, New York, North Carolina, Maryland, Missouri, Montana, Ohio, Pennsylvania, Texas, Tennessee, and Virginia. We are in the process of expanding our care nationwide. Check back regularly for updates. 

Does Salvo Health work with my insurance provider?

No insurance needed to sign-up for Salvo Health. Your Salvo Health membership fee can not be paid by an insurance carrier, but Salvo Health does accept funds from FSA and HSA. Diagnostic testing and prescriptions are generally eligible for insurance coverage depending on your plan, but recommended supplements as always are out of pocket and at your option.

Does Salvo Health include diagnostics and prescriptions?

Salvo Health partners with medical providers to get you access to diagnostic testing, which can be arranged with your provider through the Salvo Health app. You can also view the results of testing, and order prescriptions to a conveniently-located pharmacy through the Salvo Health app. 

Why does the intake form require personal information?

Our providers have designed the comprehensive intake process to get all the information they need to help heal your gut. The intake form will give our doctors and health coaches the answers they need to form your Care Team and design a personalized Care Plan, so you can successfully start your journey with Salvo Health. 

Contact Support

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